T
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To
achieve definite market leadership in each segment of our business by:
Ø Making customer satisfaction our first priority
Ø
Differentiating and marketing our products and
services so that they are recognized by customers to be of superior quality,
value and performance
T
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TTI Industrial Limited was found in early 1990s and has grown to become the world’s major manufacturer and exporter of cigarette lighters and ball point pens, and a name that is internationally recognized. For TTI®, customer satisfaction is everything. This principle requires constant hard working and innovation to achieve. TTI® and its staff are dedicated to satisfying customers through the provision of the best products and services, and a combination of technology and human ingenuity. Production efficiency also puts TTI® to win a good reputation from customers.
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M |
anagement
Objective
TTI® achieves its goal of customer satisfaction through a winning combination of a comprehensive range of products and full service support. When developing new products or producing the tailor-made products, TTI® benefits from research and development. TTI® applies strict quality control in all its manufacturing processes. TTI®’s sophisticated quality control team tests every product to ensure the highest possible level of perfection.
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F |
ull Product
Range
TTI® offers a full range of cigarette lighters, ashtrays, ball point pens and other promotional giveaways all to suit the different needs of its customers. TTI® also provides excellent imprint service on its products for customers’ promotion or branding needs.
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C |
ode of Conduct
TTI® complies with the legal requirements of our industry under the national laws. Invoices and other documentation are provided in compliance with the applicable law.
We fairly
compensate our employees by providing wages and benefits which are in compliance
with the national laws. TTI®
fully complies with the wage and hour provisions of
the Labor Regulations and also maintain reasonable employee work hours in
compliance with local standards and applicable laws. TTI®
employees are not
required to work more hours in one week than allowable under applicable law, and
are properly compensated for overtime work. TTI®
employees are permitted
reasonable days off and leave privileges. Forced or prison labor or child labor
are not tolerated by TTI®
and we do not discriminate against our employees in
hiring practices or any other term or condition of work, on the basis of race,
color, national origin, gender, religion, disability, or other similar factors. TTI®
maintains a safe, clean, healthy and productive environment for its
employees by providing adequate medical facilities, fire exits and safety
equipment, well lighted and comfortable workstations. TTI®
workers are adequately
trained to perform their jobs safely.
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T |
he Future
A complete product range and comprehensive services ensure TTI® achieve its goal of customer satisfaction. With such a combination, TTI® has succeeded in winning the trust of its customers.
TTI® will continue to pursue its mission of customer satisfaction. In order to provide more choices to its customers, TTI® will keep on developing and adding new items to its existing product list and strict quality control will always apply. After all, it’s customers’ satisfied smile that counts.